Business communication is a critical component of any organization's success. It refers to the exchange of information, ideas, and messages within and outside a company to facilitate its daily operations, make informed decisions, and achieve its objectives. Effective business communication is vital for maintaining a smooth workflow, fostering collaboration, building strong relationships with stakeholders, and achieving desired outcomes. Here's an introduction to key aspects of business communication:
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Class Sessions
1- Introduction
2- Types of Businesses and Ownership: Understand the different types of businesses and their ownership structures.
3- Stakeholders: Identify the various stakeholders that influence the purpose of organizations.
4- Organizational Structure: Understand how businesses are organized.
5- Business Targets: Describe the different types of targets that businesses aim to achieve.
6- Achieving Business Targets: Identify the strategies and methods businesses can use to achieve their targets.
7- Factors Affecting Businesses: Identify the legal, political, and social factors that can impact businesses.
8- Impact of Political, Legal, and Social Factors: Describe how political, legal, and social factors can affect businesses.
9- Introduction
10- Human resource management: Understanding the process of selecting employees and the importance of employability and personal and communication skills.
11- Managing physical and technological resources: Recognizing the importance of physical and technological resources in employee selection.
12- Accessing different sources of finance: Identifying various sources of finance available for organizations.
13- Understanding financial statements:Understanding the importance of financial statements in evaluating the financial health of an organization.
14- Introduction
15- Importance of marketing in an organisation: Understand the significance of marketing in a business and how it contributes to its success.
16- Marketing research and planning: Learn about the process of conducting marketing research and using it to develop an effective marketing plan.
17- Targeting customer groups: Understand the concept of targeting specific customer groups and the reasons behind it.
18- Developing a coherent marketing mix: Learn how to create a well-rounded marketing mix for a new product or service.
19- Introduction
20- Human resources planning in organisations: Understanding the factors involved in planning for human resources in an organisation.
21- Employee motivation in organisations: Understanding how organisations motivate their employees.
22- Employee performance management: Understanding how organisations manage and measure employee performance.
23- Employee cooperation in organisations: Understanding how organisations gain cooperation from their employees.
24- Introduction
25- Types of Business Information: Understanding how organizations use different types of business information to fulfill their purpose.
26- Effective Presentation of Business Information: Knowing how to present business information effectively.
27- Limitations of Business Information: Understanding the limitations in relation to the use of business information in an organization.
28- Communication Methods for Business Information: Knowing how to communicate business information using appropriate methods.
29- Introduction
30- Health and safety legislation and regulations: Understand how health and safety legislation and regulations affect a business working environment.
31- Requirements for a healthy and safe workplace: Know the requirements for healthy, safe productive working conditions.
32- Role and responsibilities of key personnel: Understand the role and responsibilities of key personnel in ensuring health and safety in the workplace.
33- Risk assessment: Be able to assess and manage risk.
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