Tangible and intangible resources for development strategy: Identify existing and required resources, both tangible and intangible, to support.

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Tangible and intangible resources for development strategy: Identify existing and required resources, both tangible and intangible.


Tangible and Intangible Resources: A Two-pronged Approach to Development Strategy

In business development strategy, resources are the cornerstones that pave the way for achieving objectives. These resources can be divided into two categories - tangible and intangible. Tangible resources are the physical aspects that a business owns, like real estate, machinery, and capital. On the other hand, intangible resources, while not physically present, are equally important. They include brand reputation, company culture, intellectual property, and various other non-physical assets.

Ascertain Existing Tangible and Intangible Resources

The first step to a successful development strategy is identifying the resources a business already possesses. For instance, a renowned software company may have a robust R&D department (a tangible resource) and a strong brand reputation (an intangible resource).

To make this identification process streamlined, a Resource Audit can be conducted. This involves listing down all the resources, classifying them into tangible and intangible, and then evaluating their effectiveness.

Here is a simplified example of a resource audit for a hypothetical company:

Tangible Resources:

1. Real estate: Office building in New York City 

2. Machinery: Advanced computing systems 

3. Capital: $5 million in reserve


Intangible Resources:

1. Brand Reputation: Ranked among top 10 software companies in the US 

2. Intellectual Property: Software patents for unique coding processes

3. Company Culture: Recognized for promoting creativity and innovation 


By conducting a resource audit, a company can understand its strengths and the areas needing improvement, which is crucial for business development planning.

Identifying Required Resources

Once the existing resources are identified, the next step is to determine what is missing. This process requires a deep understanding of the business objectives and the resources necessary to achieve these objectives. For instance, if the software company's goal is to expand into the European market, they might need additional capital investment for marketing and localization efforts (a tangible resource), and an understanding of the EU's data protection regulations (an intangible resource).

Filling the Gaps: Tangible and Intangible Resources

Once the resource gaps are identified, they need to be filled. This might involve raising funds, acquiring new equipment, or investing in staff training. For instance, a crowdfunding campaign could help raise capital, or partnerships with local businesses can aid in understanding foreign market dynamics.

A real-life example is Airbnb, which expanded worldwide by understanding each local market's unique needs. They acquired local brands like Accoleo in Germany, filling the resource gap of local market understanding (an intangible resource).

Every business, large or small, must understand the importance of both tangible and intangible resources. They provide the foundation for a company's growth and form an integral part of the business development strategy. Without identifying and utilizing these resources effectively, a company cannot build a robust development strategy. Hence, a thorough understanding of these resources is essential for any business aiming for sustained growth.


Identify existing tangible resources:

Question: How can you identify existing tangible resources within an organization?

Conduct an inventory of the current tangible resources available within the organization.Determine the condition and capacity of these resources to assess their suitability for supporting the development strategy.Consider factors such as age, maintenance requirements, and potential for expansion or upgrade.Research the market to identify the availability and cost of acquiring these resources.


Identifying the Need for Tangible Resources

When formulating a development strategy, businesses need to identify what tangible resources they possess and what they still need to acquire. Tangible resources are physical assets like buildings, machinery, money, or goods. The need for these resources may arise due to a variety of reasons like expansion plans, outdated technology, or increased production demand.

Consider a scenario where a software development company who primarily operates online, decides to branch out into creating physical tech products. They would have to identify the tangible resources required - production facilities, manufacturing equipment, raw material inventory, and so forth.

Factoring in the Production Capacity and Equipment

A key aspect of identifying tangible resources involves assessing whether there's a need for an increase in production capacity or new equipment. This could be made evident by various signs - a consistent increase in order volume, inability to meet delivery deadlines, or even market forecasts predicting an upsurge in the demand for your product.

Apple Inc., for instance, in the early 2000s, foresaw a boom in the digital music market. They gauged their production capabilities, identified the need for novel technology (iPod), and ramped up production capacity to meet the anticipated demand.

Additional Facilities and Expanded Inventory

Sometimes, an organization's development strategy might require physical expansion - be it an additional warehouse, a new office, or an entire manufacturing plant. Similarly, if the business anticipates a rise in demand, they might need to expand their inventory as well.

Consider the case of Amazon. Keeping up with their rapid growth and customer demand, they constantly invest in new fulfillment centers across the world. This allows them to store more inventory and deliver products faster, thereby gaining a competitive edge.

Market Research for Resource Availability and Cost

Market research is an invaluable tool in this process. It helps determine the availability of the required resources and their cost. For instance, if your development strategy involves introducing a new product line, you would need to research the cost and availability of raw materials, machinery, labor, etc.

Google's development of its self-driving car, Waymo, serves as an apt example. The company needed to research the availability and cost of various components - LIDAR systems, radar sensors, cameras, etc. - and factor it into their development strategy.

Evaluating Feasibility Based on Financial Capabilities

Finally, an organization needs to evaluate whether acquiring or upgrading the tangible resources is financially feasible. This involves assessing the cost of acquiring the resources and comparing it with the organization's financial health and projections.

Take for example Tesla's decision to build its own car batteries. The investment was massive, but by evaluating their financial capabilities and the potential long-term savings, Tesla decided it was a feasible move.

In conclusion, identifying tangible resources is a meticulous process that involves gauging the need for resources, researching their availability and cost, and finally assessing the financial feasibility of acquiring them. It's a critical step in ensuring the success of any development strategy.


Identify existing intangible resources:

To do: Create a comprehensive report on your organization's existing intangible assets. The report should include tables or charts illustrating the assessed value of each asset, along with descriptions of their relevance to the development strategy. You should also provide a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis for each intangible resource.

Scoring Criteria:

  1. Comprehensiveness: Every key intangible asset is identified, assessed and its relevance to the development strategy explained. Each asset should also have a corresponding SWOT analysis.

  2. Clarity: The report must be well-structured and easy to understand. The charts or tables should make the assessed values of the assets clear, and the descriptions should be concise yet thorough.

Step-by-step plan:

  1. List the Organization's Intangible Assets: Start by brainstorming and writing a list of all of your organization's non-physical resources. For example, intellectual property could include patents, trademarks, or copyrights your organization holds.

  2. Measure each asset's value: Assign a value to each intangible asset. This could be a financial estimation or a qualitative value, depending on the nature of the asset. For instance, assessing customer satisfaction might involve referring to customer feedback surveys and online reviews.

  3. Assess Relevance to Development Strategy: Analyze how each asset contributes to your organization's development strategy. For example, a strong brand reputation can attract more customers and partners, driving revenue growth.

  4. SWOT analysis: For each asset, conduct a SWOT analysis to assess its viability and impact on the organization's growth and development strategy.

🍏The best solution:

  1. Intangible Assets:

    • Intellectual property (patents, trademarks)

    • Brand reputation

    • Customer loyalty

    • Organizational culture

    • Employee skills and knowledge

    • Relationships with suppliers or partners

  2. Measure of Value:

    • Intellectual property: 5 patents, 2 trademarks

    • Brand reputation: 4.3/5 stars in customer reviews

    • Customer loyalty: 75% repeat customers

    • Organizational culture: High employee satisfaction (4.5/5)

    • Employee skills and knowledge: Highly skilled workforce, with average of 5 years' industry experience

    • Relationships with suppliers or partners: Long-standing partnerships with 5 key suppliers

  3. Relevance to Development Strategy:

    • Intellectual property: Fuels innovation and product development

    • Brand reputation: Drives customer acquisition

    • Customer loyalty: Ensures recurring revenue

    • Organizational culture: Enhances employee performance and retention

    • Employee skills and knowledge: Enable high-quality service delivery and business growth

    • Relationships with suppliers or partners: Sustain supply chain and operations

  4. SWOT Analysis:

    • Intellectual Property:

      • Strengths: Monopoly on patented technology

      • Weaknesses: None

      • Opportunities: Licensing patents to other firms

      • Threats: Patent infringement risks

The format would be similar for all the intangible assets.

Identify required intangible resources:

Sure, let's delve into the process of identifying the required intangible resources that can support your development strategy.

Understanding the Importance of Intangible Resources

First, let's understand the critical role that intangible resources play in business development. These are non-physical assets that yield significant strategic and competitive advantages to a business, from proprietary technology and patents to strong customer relationships and a robust brand reputation. In the digital age, it's often these intangible resources that set companies apart, fueling innovation and driving long-term success.

Determining the Required Intangible Resources

To identify the intangible resources necessary for your development strategy, you need to look at your growth objectives and what it takes to achieve them. For instance, if you aim to penetrate a new market segment, you may need a fresh marketing strategy, one that resonates with your target audience and differentiates you from the competition.

Let's consider an example here. Netflix initially started as a DVD-by-mail service. However, as they recognized the rise of the digital era, they knew they needed to shift. They required a new marketing strategy, one that highlighted the convenience and vast content library of their streaming platform. Today, it's this intangible resource - their brand reputation as the leading streaming service - that fuels their success.

Improving customer service can be another crucial intangible resource. Look at Zappos, for instance. Their commitment to delivering exceptional customer service has made them a leader in the online retail market. They understood early on that online shopping could feel impersonal and strived to enhance their customer service to build a loyal customer base.

Evaluating Current Capabilities and Identifying Gaps

Once you've determined the intangible resources needed, the next step is to evaluate your current capabilities. This involves conducting a thorough audit of your existing resources and identifying any gaps that need to be filled.

Consider Google. When they decided to move into the smartphone market, they realized they lacked the requisite hardware expertise. This gap led to their acquisition of Motorola Mobility, which provided the needed intangible resource - the expertise in hardware design and production.

Acquiring or Enhancing the Necessary Intangible Resources

Developing a plan to acquire or enhance the necessary intangible resources is the final step. This could involve hiring new talent, investing in training programs, or forming strategic alliances.

For instance, Apple recognized the need for a unique operating system to differentiate their products from the competition. Hence, they invested in the development of iOS, training their developers, and nurturing their talent to create a unique, user-friendly operating system - an invaluable intangible resource.

Similarly, Starbucks formed strategic alliances with local partners in international markets to understand the cultural nuances better, thereby enhancing their brand reputation and customer relationships - key intangible resources for their global expansion.

To sum it up, identifying and acquiring the necessary intangible resources is a vital part of any development strategy. By understanding what is required, evaluating existing capabilities, and creating a plan for acquisition or enhancement, businesses can gain a competitive edge and drive their growth.


Assess the overall resource requirements:

Question: When assessing the overall resource requirements for a development strategy, what are some key steps to consider?

🚫 Option1: Evaluate the organization's marketing strategy.

🚫 Option2: Identify potential customers for the development strategy.

👋 This is the correct option.

🚫 Option4: Develop a financial plan for the development strategy.


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Class Sessions

1- Introduction 2- Organisational communication: Importance and practices for effective communication within an organization. 3- Personal communication skills: Understanding and improving interpersonal communication skills. 4- Team communication: How management can support effective communication within teams and other groups. 5- External communication: Strategies and tools for effective communication with external stakeholders. 6- Communication barriers: Identifying and addressing obstacles to effective communication. 7- Communication styles: Understanding different communication styles and their impact. 8- Communication tools: Evaluating and utilizing tools and approaches for effective communication. 9- Workplace communication improvements: Planning and implementing strategies to enhance workplace communication. 10- Introduction 11- Leadership qualities and characteristics 12- Different skills and characteristics of successful leaders 13- Impact of different leadership styles on organizations 14- Research on current theories, models, and principles of leadership 15- Discrimination between leadership skills needed for different tasks and levels in organizations 16- Usefulness evaluation of leadership theories, models, and principles 17- Analysis of leadership skills required for specific situations 18- Influence of an organization's objectives on choice of leadership style 19- Evaluation of suitable leadership styles for different industries and sectors 20- Evaluation of suitable leadership styles for different industries and sectors 21- Introduction 22- Financial information: The need for financial information, its purpose, limitations, and stakeholders interested in the information. 23- Accounting arrangements and conventions: The accounting frameworks and regulations used by organizations. 24- Principles and standards: The principles and standards used to produce accounting and financial information. 25- Published financial information: The uses of published financial information. 26- Management accounting practices: How organizations use management accounting practices. 27- Financial commentary: The interpretation and analysis of published financial information. 28- Main items commented on: The key elements that are discussed in financial commentary. 29- Trends in accounting information: Identifying trends in published accounting information. 30- Introduction 31- Research and analysis of issues related to organizational change: Identifying and analyzing the impact of change on the organization's resources, explain. 32- Stakeholder involvement in planning and supporting change: Providing reasons and recommendations for a team approach to managing change, considering. 33- Planning the implementation and evaluation of a change process: Producing plans to prepare the organization for change and support implementation. 34- Introduction 35- Business processes and their importance in achieving business goals and objectives: Understanding the different functions within an organization. 36- Mapping organizational processes: Reviewing and analyzing the methods and approaches used to map out the various processes within an organization. 37- The impact of business goals and objectives on operations: Exploring how the mission, aims, and objectives of an organization influence its structure. 38- Approaches to goal setting: Analyzing different approaches to setting goals for organizations and understanding their effectiveness. 39- Setting SMART objectives: Learning how to set specific, measurable, achievable, relevant, and time-bound objectives to ensure clarity and focus. 40- Developing operational plans: Creating plans that support the achievement of organizational goals and objectives. 41- Using SMART objectives in operational planning: Incorporating SMART objectives into the development and implementation of operational plans. 42- Monitoring and controlling plans: Establishing systems to monitor and control the progress of operational plans and ensure that objectives are being. 43- Introduction 44- Team characteristics: Identifying the attributes of a successful team. 45- Theoretical models and approaches: Reviewing different models and approaches used to evaluate teams. 46- Motivational factors: Assessing the factors that affect team motivation. 47- Setting team objectives: Identifying different approaches to setting objectives for teams. 48- Monitoring and evaluating team performance: Evaluating methods for monitoring and evaluating team performance. 49- Recommendations for improving team performance: Producing recommendations on how to improve team performance. 50- Introduction 51- Factors influencing business: Understand different approaches to analyzing macro and micro environments and identify external factors and trends affecting business 52- Responses to external factors: Recommend strategies to respond to external factors and trends in order to positively impact business performance. 53- Integrated approach to business development: Identify organizational changes to counteract negative environmental factors and use case examples. 54- Changing relationship between private and public sector: Explain changes in the relationship between business, government, and the public sector. 55- Introduction 56- Review relevant issues: Analyze stakeholder needs and expectations for different business cases and research relevant information. 57- Explore decision-making approaches: Evaluate processes for obtaining information, make decisions based on g 58- Recommend approaches to improve decision making: Plan, communicate, and oversee new approaches, and develop measures to evaluate the effectiveness 59- Introduction 60- Role of planning in developing new business streams: Understand the importance of planning in business development and how it contributes 61- TOWS matrix and response identification: Learn how to use the TOWS matrix to identify appropriate responses to future opportunities or threats. 62- Business planning links: Recognize the connections between marketing, finance, HR, and operations in the business planning process. 63- Research into demand and market potential: Conduct thorough research to assess market demand and potential for a new business venture. 64- Opportunities matrix and strategy development: Create an opportunities matrix to support the development of strategies and responses to external threat. 65- Primary and secondary research for opportunity sizing: Utilize both primary and secondary research methods to determine the size of a potential opportunity. 66- Tangible and intangible resources for development strategy: Identify existing and required resources, both tangible and intangible, to support. 67- Business model development: Develop a comprehensive business model that aligns with the chosen development strategy. 68- Sales measures and key success factors: Define sales measures and key success factors to track progress and evaluate the effectiveness of the business 69- Pitch preparation and delivery: Prepare and deliver a persuasive pitch to raise support and finance for the development strategy. 70- Feedback incorporation and improvement: Gather feedback on the development strategy and make necessary improvements based on the received feedback. 71- Introduction 72- Examine growth options and resource implications: Understand the differences between strategy and a plan, explore different approaches to business . 73- Develop an appreciation of different business models: Analyze different business models and their revenue streams, identify ways to measure business. 74- Evaluate environmental scanning and growth options analysis: Use environmental scanning to identify business opportunities, analyze successful business. 75- Introduction 76- Different ways of dealing with customers: Analyze customer behavior and identify patterns and differences in approach. 77- Customer segmentation: Identify target groups and segment customers. 78- Customer retention skills and practices: Appraise CRM and customer relationship marketing activities, explain and provide examples of customer retention. 79- Customer-centered organizations: Research customer-centered organizations across different industries and evaluate their approaches, and create recommendations. 80- Introduction 81- Review organisations risk tolerance in different environments: Identify and evaluate different business environments and their associated risks. 82- Develop skills to identify and assess the risk profiles of organisations: Produce a risk profile for an organisation. 83- Investigate how innovation can be used to reduce risk aversion in growing organisations: Analyse the possible risks of innovation in an organisation. 84- Introduction 85- Ethical issues in business: Understand different ethical dilemmas that can arise in business and how to navigate them. 86- Importance of corporate social responsibility: Recognize the significance of CSR in business and its impact on stakeholders and society. 87- Ethical decision-making: Learn frameworks and strategies for making ethical decisions in business situations. 88- Sustainable and socially responsible business practices: Acquire knowledge and skills to develop and implement sustainable and socially responsible business practices. 89- Introduction 90- Fundamentals of project management: Understand the basic principles and concepts of project management. 91- Planning and organizing projects: Learn how to create project plans and organize tasks and resources effectively. 92- Controlling projects: Develop skills in monitoring project progress, identifying and addressing issues, and ensuring project objectives are met. 93- Project scoping: Learn how to define project scope and set clear goals and deliverables. 94- Scheduling: Develop the ability to create project schedules, set realistic timelines, and manage project deadlines. 95- Budgeting: Learn how to estimate project costs, create budgets, and track expenses. 96- Risk management: Develop skills in identifying and managing project risks to minimize potential issues. 97- Team coordination: Learn how to effectively communicate and collaborate with project team members to ensure successful project execution. 98- Introduction 99- Principles of supply chain management: Study and understand the fundamental principles and concepts of supply chain management. 100- Operational efficiency: Learn how supply chain management can impact operational efficiency and identify strategies to improve it. 101- Logistics management: Develop skills in managing the movement of goods and materials through the supply chain. 102- Inventory management: Learn techniques for effectively managing inventory levels to meet customer demand while minimizing costs. 103- Procurement management: Gain knowledge and skills in sourcing and purchasing goods and services to support business operations. 104- Production management: Understand the principles of production management and learn how to optimize production processes for efficiency. 105- Introduction 106- Introduction to Global Marketing: Understanding the basics of global marketing and its importance in today's interconnected world. 107- Cultural Sensitivity and Adaptation in Global Marketing: Recognizing and respecting cultural differences and adapting marketing strategies accordingly. 108- International Market Entry Strategies: Exploring various approaches and methods for entering international markets, such as exporting, licensing, join. 109- Market Research and Analysis in Global Marketing: Conducting thorough market research and analysis to identify opportunities, understand consumer behavior. 110- Global Branding and Positioning: Developing and managing a strong global brand identity and positioning it effectively in different markets to create. 111- Global Marketing Communication: Understanding the challenges and strategies involved in communicating effectively across different cultures and language. 112- Global Marketing Ethics and Corporate Social Responsibility: Considering ethical and social responsibility aspects in global marketing practices. 113- Introduction 114- Fundamentals of Consumer Behavior: Understanding the basic principles and theories that drive consumer behavior in the marketplace. 115- Psychological Factors Influencing Buying Decisions: Exploring the psychological factors such as perception, motivation, and attitudes that influence. 116- Research Methods for Consumer Insights: Learning various research methods and techniques used to gather consumer insights, including surveys, interview. 117- Market Segmentation: Understanding the process of dividing the consumer market into distinct groups based on their characteristics, needs, and prefer. 118- Consumer Decision-Making Process: Examining the stages that consumers go through when making purchasing decisions, including problem recognition. 119- Consumer Motivation: Understanding the underlying motives and needs that drive consumers to make specific buying decisions and how marketers can tap. 120- Consumer Perception: Exploring how consumers perceive and interpret marketing messages, products, and brands, and how these perceptions influence. 121- Introduction 122- Understanding Digital Marketing Channels: Learn about the various channels used in digital marketing and how they can be effectively utilized. 123- SEO and Content Marketing: Gain knowledge about search engine optimization (SEO) techniques and content marketing strategies to improve website visible. 124- Social Media Marketing Strategies: Explore different social media platforms and understand how to create effective marketing campaigns to engage. 125- Email Marketing and Automation: Learn the fundamentals of email marketing and automation tools to effectively communicate with customers and nurture. 126- Analytics and Data-driven Decision Making: Understand the importance of analytics in digital marketing and learn how to analyze data to make informed. 127- Mobile Marketing: Explore the world of mobile marketing and learn how to create mobile-friendly campaigns to reach and engage with smartphone users. 128- Conversion Rate Optimization: Discover techniques to optimize website design, user experience, and persuasive copywriting to increase conversion rate.
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