Write reflective account: Reflect on what has been learned during the project and how it can be applied in the future.

Lesson 55/65 | Study Time: Min


Write reflective account: Reflect on what has been learned during the project and how it can be applied in the future.


The Art of Reflection in Business Projects

Undeniably, reflection is an essential part of learning, growth, and achieving sustainable success in any area of life - including the world of business and Human Resources (HR). Reflecting on what has been learned from a project is a crucial step in any strategic business issue investigation, as it helps to identify the strengths, weaknesses, opportunities, and threats in the implemented strategies.

Bringing to Light the Value of Reflection

Reflection is not merely a process of looking back, it's a profound tool for future progression. When you reflect on what has been learned during a project, you can capture insights, develop new perspectives, and create plans for future actions. For instance, if during your HR project you discovered that the organisation's employee engagement strategies were not effective, reflection allows you to understand why they failed and how they can be improved in the future.

Applying the Learning Cycle

One of the popular ways to reflect is by using the Kolb's Learning Cycle. This renowned cycle involves four stages:

  1. Concrete Experience: This entails the actual actions taken during the HR project, such as conducting employee surveys or implementing a new HR policy.

  2. Reflective Observation: This is where you take a step back to review and reflect on the experiences.

  3. Abstract Conceptualisation: Based on your reflections, you develop new ideas or modify existing ones.

  4. Active Experimentation: The new ideas are put into action, thus starting a new cycle.

This cycle is a potent tool for learning and improvement.

Example: 

If the new HR policy didn't work as expected, the cycle starts with the concrete experience of implementing the policy. Reflective observation might reveal a lack of employee understanding about the policy. Abstract conceptualisation could then involve creating a comprehensive communication plan. Active experimentation would then be launching this communication plan.


Insights and Future Applications

Reflection also has a predictive aspect. By reflecting, you can foresee potential challenges, make informed decisions, and plan for future projects. For instance, if during the HR project you found out that the company has a high employee turnover rate, reflection might reveal that the issue lies in the lack of career development opportunities. Knowing this, you can focus on improving this aspect in the future.

Thus, writing a reflective account is not just a method of evaluating the past but a gateway to shaping the future.

Conclusion and Recommendations

Reflecting on your HR project experience opens up avenues for insightful conclusions and recommendations. These recommendations, backed by the lessons learnt through reflection, provide a solid basis for making improvements and developing future strategies.

In the field of HR, where every decision and policy can greatly impact the organisation's culture and performance, the value of reflection cannot be overstated. It ensures that every project, whether successful or not, becomes a stepping stone for future success and continuous improvement


Reflect on the key findings and insights gained from the project:


Pondering Over Key Findings and Insights

Diving headfirst into a project often unearths a treasure trove of insights and revelations that might have been otherwise concealed. For instance, John, a business analyst working in a reputable tech firm, embarked on a project to study the impact of digital transformation on employee productivity.

Throughout the course of his research, he managed to identify several key points and form conclusions that were instrumental in his understanding of the given business issue. Let's explore some of the steps he adopted for reflection.

Identifying Main Points and Conclusions

John commenced his reflection journey by first identifying the main points and conclusions that were drawn from his research. One of his primary findings was that digital transformation significantly enhances employee productivity.

He discovered that employees who were equipped with advanced digital tools were able to accomplish their tasks more efficiently, reducing the time and effort required. This was a major conclusion that shaped the entire trajectory of his future recommendations.

For instance, using CRM software, the sales team was able to streamline their process, thereby increasing their efficiency by 30%. 


Contemplating Unexpected Discoveries

In the course of his project, John also stumbled upon some unexpected discoveries. One such startling revelation was that while digital transformation boosted productivity, it also resulted in an increased feeling of detachment amongst employees.

This was primarily due to reduced human interaction, leading to a sense of isolation. This unexpected finding was a critical aspect for John. It highlighted the importance of maintaining a balance between digital transformation and fostering a healthy work environment.

A surprising data point was that 45% of the employees reported feeling isolated due to increased reliance on digital tools for communication, reducing face-to-face interactions. 


Analyzing the Implications of the Findings

The insights gained from the project had several implications for the business issue at hand. John realized that while digital transformation is crucial for business growth and employee productivity, it should not come at the cost of employee well-being.

He, therefore, recommended implementing digital tools but also emphasized the importance of regular team-building exercises and personal interactions. The findings from his project thus had a profound impact on the company's approach towards digital transformation.

Based on the findings, John proposed a blend of digital and traditional approaches to ensure work efficiency while maintaining a healthy work environment. This included regular team-building exercises and face-to-face meetings. 


Reflecting on these key findings and insights provided John with a comprehensive understanding of the business issue. It also offered valuable lessons that could be applied in future projects. The process highlighted the importance of reflection in turning raw data into meaningful, actionable insights.

💡 Key takeaway: Reflecting on the key findings and insights from a project is a critical step that helps to draw meaningful conclusions, identify unexpected discoveries, and understand the implications of these findings. It allows us to learn from our experiences and apply these lessons in future projects.


Evaluate the effectiveness of the research methods and approach used:


Delving into Research Effectiveness: An In-depth Look

Asking the hard-hitting question, "Did our research method truly serve its purpose?" is a paramount step in the reflection process. This involves a careful evaluation of the research methods and approach used during the project.

Research Method Evaluation: Strengths and Weaknesses

This evaluation begins by examining the strengths and weaknesses of your chosen research method. This is done by assessing the validity and reliability of your data, alongside its applicability to your research goals. For example, you may have chosen a qualitative research method because it gives a deeper understanding of the subject matter. However, its weakness could be that it is subject to interpretation and lacks statistical representation.

To illustrate, let's take a project on understanding employee motivation. The chosen research method was a combination of interviews and focus groups. While this approach allowed for in-depth exploration of individual experiences, it also presented challenges in terms of scalability and generalization of the findings.

Example: 

Project: Employee Motivation Analysis

Research Method: Interviews & Focus Groups

Strength: In-depth understanding 

Weakness: Lack of generalization


Overcoming Research Challenges: Data Collection and Analysis

Reflecting on the challenges encountered during data collection and analysis is also an essential part of this process. It allows for a deeper understanding of the obstacles that potentially hindered the research. It may be that respondents were reluctant to provide honest feedback or that data analysis was time-consuming due to the volume of qualitative data.

For instance, during data collection for a project on customer satisfaction, the research team ran into obstacles with low survey response rates. Upon reflection, they realized that the survey was too long, leading to respondent fatigue.

Example: 

Project: Customer Satisfaction Survey

Challenge: Low Response Rate

Reflection: Survey was too exhaustive, causing respondent fatigue


Pondering on Alternatives: Could a Different Research Method Have Been Better?

Finally, it's important to reflect on whether alternative research methods could have yielded different results. For example, in a project aimed at measuring customer satisfaction, a quantitative approach using a scoring system might have been a more appropriate method. This could have provided clear data points for analysis and comparison, which the qualitative approach used initially might not have been able to achieve.

Example: 

Project: Customer Satisfaction Survey 

Initial Method: Qualitative (Open-ended questions)

Alternative Method: Quantitative (Scoring System)


Reflecting on these aspects of the research process not only provides insights into what was learned during the project but also helps in devising more effective strategies for future research endeavors.


Consider the practical applications and implications of the project:


Practical Applications and Implications

Reflecting on your project outcomes isn't a simple tick-the-box task. It's a valuable endeavor that unravels the practical implications of your study, and provides a roadmap to future enhancements. Considering feasibility and potential impact of changes, clear recommendations, and identifying opportunities for improvement are integral parts of this reflection process.

🎯 Applying Findings to Business Issues

The end of a project is just the beginning of the application phase. Reflecting on how your project’s findings can translate into solutions for business issues is a key step. For instance, consider you've conducted a project on improving employee engagement. Your research reveals that a lack of communication is a major factor leading to low engagement levels.

In such a situation, your findings can be practically applied by setting up regular team check-ins, encouraging open communication, and perhaps incorporating an internal social media platform for employees to interact.

Example: 

Project: Improve Employee Engagement

Findings: Lack of Communication

Application: Regular Team Check-ins, Open Communication, Internal Social Media Platform


🔍 Identifying Opportunities for Improvement

Every project, regardless of its success, presents multiple opportunities for improvement. These are hidden gems that can be discovered through detailed reflection. Let's stick with the employee engagement project. On reflection, you might find that your survey method to gather data had a low response rate. A potential improvement could be to incorporate more engaging and user-friendly survey tools in the future or to provide incentives for employees to complete them.

Example: 

Issue: Low Survey Response

Potential Improvement: Using User-friendly Survey Tools, Providing Incentives


⚖️ Feasibility and Potential Impact of Changes

Implementing changes based on project findings isn't a decision to be taken lightly. It's crucial to consider the feasibility and potential impact of such changes.

For example, introducing an internal social media platform to improve communication might seem like an excellent idea. However, the feasibility of this change depends on the resources available - the cost of implementation, the time required for staff training, and the readiness of the organization for this new tool.

The potential impact of this change could be massive - improved communication, better employee relationships, and ultimately, enhanced engagement. But it could also lead to misuse of the platform, distractions, and potential confidentiality issues if not managed well.

Example: 

Proposed Change: Internal Social Media Platform

Feasibility: Cost of Implementation, Time for Training, Organizational Readiness

Potential Impact: Improved Communication, Better Relationships, Enhanced Engagement, Risk of Misuse and Confidentiality Issues


In conclusion, thorough reflection on project findings and their applications, identifying opportunities for improvement, and evaluating the feasibility and potential impact of changes isn't just a wrap-up activity. It's the springboard that propels your organization towards continuous growth and improvement.


Reflect on personal learning and development throughout the project:


Exploring Personal Learning and Development

When embarking on a project, each step and each challenge we face serves as a stepping-stone for personal growth and learning. Let's delve deeper into this journey.

Unearthing New Skills and Knowledge

During the course of a project, we often come across situations where we need to learn something new, acquire a new skill, or elevate our existing knowledge. For instance, John, a software engineer, while working on an AI project, realized that he needed to have a better understanding of machine learning algorithms. He started to invest some time in learning new algorithms, which, in turn, helped him significantly in completing his project. This self-learning process not only enhanced his existing knowledge but also added a new skill to his portfolio.

Here's an example of how he applied a new algorithm:

def machine_learning_algorithm():

  # Code implementing the new algorithm.


The Journey of Personal and Professional Growth

Every project we undertake is a journey that shapes our personal and professional growth. This growth is not just about acquiring new skills, but also about understanding our strengths, weaknesses, and how we respond to challenges.

Take Jane, a project manager, for example. During a recent project, she faced numerous unforeseen challenges. However, instead of succumbing to pressure, she took the opportunity to test her problem-solving and leadership skills. She managed to keep her team motivated, found workable solutions, and successfully delivered the project on time. This experience contributed massively to her professional growth, enhancing her crisis management skills. Furthermore, it also contributed to her personal growth by boosting her confidence and resilience.

Applying New Insights in Future Projects and Roles

One of the greatest benefits of undertaking a project is the ability to apply the skills and insights gained to future projects and roles. Drawing from the experiences of John and Jane, they are now better equipped to face similar challenges in their future endeavors. John, with his newly acquired skill, can now handle projects involving machine learning algorithms with much more confidence and efficiency. Jane, on the other hand, can now manage her team more effectively in crisis situations, ensuring successful project completions.

In conclusion, the journey through a project is rich with opportunities for growth, learning, and skill development. Reflecting on these experiences and the knowledge gained not only helps us improve but also prepares us for future challenges. So next time you embark on a project, remember that every challenge you face is an opportunity for learning and growth.


Develop an action plan for applying the lessons learned:


The Art of Developing an Action Plan

The creation of an action plan is a key stepping stone 🚀 in learning from past projects and applying those lessons to future endeavors. It involves a clear and meticulous breakdown of targets, challenges and assessment methods. Let's delve into this with an illustrative example.

Step 1: Outlining Specific Steps and Timelines

Imagine you're leading a team in a tech startup and your project is to launch a new software product. From your previous project, you've learned the crucial role that timelines and specific steps ⏳ play in ensuring a smooth launch.

With these lessons in mind, your action plan might look like this:

January - March: Market research and product design

April - May: Development phase

June: Testing and debugging

July: Product launch


The specific steps are in a logical order, and the timeline is clearly delineated, ensuring everyone on the team knows what to expect and when.

Step 2: Identifying Potential Barriers and Challenges

It's vital to recognize that projects rarely go exactly as planned. Challenges and barriers are all part of the journey. In the software launch project, potential barriers could be delays in development, budget constraints, or negative market response.

By having a proactive mindset 🧩 and identifying these potential hurdles ahead of time, you can prepare strategies to either prevent them or tackle them effectively when they arise.

Step 3: Monitoring and Evaluating the Effectiveness

This is the final and arguably most crucial step in the action plan. Understanding the effectiveness of the implemented changes involves continuous monitoring and evaluation.

Let's continue with the software launch project. You could monitor the progress through regular team meetings, progress reports, or by using project management software.

Evaluation, on the other hand, could involve a post-launch review 🎯 to see what went well and where improvements could be made. This could involve metrics such as the number of bugs found post-launch, user feedback, or how well the product is received in the market.

In the end, developing an action plan is a systematic way to apply lessons learned from past projects. It ensures that you are not just reacting to problems as they arise, but proactively managing and steering the project towards its intended goal.


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Class Sessions

1- Introduction 2- Understand environmental forces impacting organizations: Analyze key internal and external forces. 3- Describe the changing nature of HRM in response to environmental forces. 4- Explain the impact of globalisation and international forces on HR strategies and practices. 5- Explain the impact of demographical, social & technological trends on HR strategies and practices. 6- Explain the impact of government policy and legal regulation on HR strategies and practices. 7- Explain strategic contexts and terminology. 8- Carry out stakeholder analysis and environmental audit. 9- Identify the role of HR professionals in strategic planning. 10- Identify a range of organizational contexts. 11- Evaluate the application of an HR function in an organizational context in achieving set goals and objectives. 12- Introduction 13- Understand HR strategy development: Describe different approaches in developing HR strategy. 14- Identify links between HR strategy and organizational performance. 15- Identify the role of different concepts in creating high performing organizations. 16- Understand the nature of leadership: Identify the nature and approaches to the study of leadership. 17- Explain the significance of the leadership role in creating and sustaining high performing organizations. 18- Evaluate the contribution of HRM and HRD functions: Identify the aims, objectives, and practices of HRM and HRD. 19- Understand organizational dynamics. 20- Formulate strategies in different functions of HR Management and Development. 21- Promote professionalism and ethical approach to HRM and HRD practice: Describe the changing role of HR function in an organization. 22- Introduction 23- Contextual and environmental themes and trends: Explain relevant themes and trends in employee resourcing and talent management. 24- Strategic significance: Explain the importance of employee resourcing and talent management in achieving organizational goals. 25- Employment market variations: Explain how employment markets differ and the implications for organizations. 26- Long and short-term resourcing and talent planning: Propose methods for effective planning in both the long and short term. 27- Human Resource Planning Process: Explain the process of human resource planning. 28- Professional functions: Understand the various functions associated with talent and succession planning. 29- Theoretical perspective of learning and talent development: Explain the theoretical basis of learning and talent development. 30- Process and practices of learning and talent development: Understand the process and practices involved in learning and talent development. 31- Analyze the environmental context: Analyze the external factors influencing employee resourcing and talent management. 32- Evaluate learning and talent development: Assess the effectiveness of learning and talent development strategies. 33- Introduction 34- Understand linkages between performance, HR practices, and organizational performance: Identify linkages between HR practices and organizational performance. 35- Identify barriers and blockages to expected performance standards: Identify expected performance standards and barriers. 36- Analyze key HR and employment practices influencing employee performance. 37- Understand linkages between performance, HR practices, and organizational performance: Identify linkages between HR practices and organizational performance. 38- Introduction 39- Understand employee relations theoretical perspectives: Explain different theories and models related to employee relations. 40- Assess impact of environmental factors on employee relations: Analyze how external factors such as economic, social, and technological. 41- Explain the role of employment law: Understand the legal framework that governs employee relations and the rights and responsibilities of both employee. 42- Explain the role of government in employee relations: Understand how government policies and regulations influence employee relations. 43- Assess how changes in trade unionism have affected employee relations. 44- Explain the role of management in employee relations within an organization. 45- Evaluate the integration of employment relations processes and their impact on organizational outcomes. 46- Explain the concept of employee participation and involvement in the decision-making process. 47- Introduction 48- Identify suitable business issue: Choose a relevant topic for the project. 49- Analyze existing literature and HR policies: Review relevant literature and contemporary HR practices related to the chosen issue. 50- Set coherent aims and objectives: Define clear goals and justify the research methods to be used. 51- Select appropriate research method: Determine the most suitable research method for the chosen topic. 52- Undertake systematic analysis: Analyze quantitative and/or qualitative information and interpret the findings. 53- Formulate conclusions and recommendations: Develop conclusions and recommendations for improvement or development. 54- Develop persuasive business report: Create a logical and clear written argument consistent with the chosen discipline's traditions for senior management. 55- Write reflective account: Reflect on what has been learned during the project and how it can be applied in the future. 56- Introduction 57- Introduction and Background: Provide an overview of the situation, identify the organization, core business, and initial problem/opportunity. 58- Consultancy Process: Describe the process of consultancy development, including literature review, contracting with the client, research methods. 59- Literature Review: Define key concepts and theories, present models/frameworks, and critically analyze and evaluate literature. 60- Contracting with the Client: Identify client wants/needs, define consultant-client relationship, and articulate value exchange principles. 61- Research Methods: Identify and evaluate selected research methods for investigating problems/opportunity and collecting data. 62- Planning and Implementation: Demonstrate skills as a designer and implementer of an effective consulting initiative, provide evidence. 63- Principal Findings and Recommendations: Critically analyze data collected from consultancy process, translate into compact and informative package. 64- Conclusion and Reflection: Provide overall conclusion to consultancy project, reflect on what was learned about consultancy, managing the consulting. 65- Understand how to apply solutions to organisational change.
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