Introduction

Lesson 47/65 | Study Time: Min


Investigating a business issue from an HR (Human Resources) perspective involves a systematic and thorough examination of workplace challenges, conflicts, or concerns that impact both employees and the organization as a whole. HR professionals play a crucial role in identifying, addressing, and resolving these issues to ensure a productive and harmonious work environment. This process involves gathering relevant information, analyzing data, and implementing appropriate solutions to mitigate the issue's impact and prevent its recurrence.


Key steps in investigating a business issue from an HR perspective include:


1. Defining the Issue: Clearly defining the problem or issue is the first step. This involves understanding the context, identifying the stakeholders involved, and specifying the areas of concern.


2. Gathering Information: Collecting relevant data, facts, and details related to the issue is essential. This may involve conducting interviews, surveys, and reviewing documentation to gain a comprehensive understanding of the situation.


3. Analyzing the Data: Once the information is gathered, HR professionals analyze the data to identify patterns, root causes, and contributing factors. This analysis helps in understanding the underlying dynamics and making informed decisions.


4. Considering Legal and Ethical Aspects: HR investigations often involve legal and ethical considerations. Ensuring that the investigation process is fair, unbiased, and compliant with relevant laws and regulations is crucial.


5. Developing a Plan: Based on the analysis, HR professionals develop a plan to address the issue. This plan may include short-term measures to mitigate immediate concerns and long-term strategies to prevent future occurrences.


6. Implementing Solutions: Taking appropriate action to resolve the issue is a critical phase. This may involve corrective actions, training programs, policy revisions, or other interventions aimed at addressing the identified problems.


7. Communication: Transparent communication with all stakeholders is vital throughout the investigation and resolution process. Keeping employees informed of the steps being taken can help maintain trust and morale.


8. Monitoring and Evaluation: After implementing solutions, monitoring the situation's progress and evaluating the effectiveness of the interventions are essential. Adjustments can be made based on ongoing feedback and outcomes.


Investigating a business issue from an HR perspective requires a combination of analytical skills, interpersonal skills, and a deep understanding of human behavior within the workplace. HR professionals must remain impartial, ensure confidentiality, and uphold ethical standards while addressing sensitive matters.


By conducting thorough investigations and implementing effective solutions, HR contributes to a healthier organizational culture, improved employee relations, and overall business success.

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Class Sessions

1- Introduction 2- Understand environmental forces impacting organizations: Analyze key internal and external forces. 3- Describe the changing nature of HRM in response to environmental forces. 4- Explain the impact of globalisation and international forces on HR strategies and practices. 5- Explain the impact of demographical, social & technological trends on HR strategies and practices. 6- Explain the impact of government policy and legal regulation on HR strategies and practices. 7- Explain strategic contexts and terminology. 8- Carry out stakeholder analysis and environmental audit. 9- Identify the role of HR professionals in strategic planning. 10- Identify a range of organizational contexts. 11- Evaluate the application of an HR function in an organizational context in achieving set goals and objectives. 12- Introduction 13- Understand HR strategy development: Describe different approaches in developing HR strategy. 14- Identify links between HR strategy and organizational performance. 15- Identify the role of different concepts in creating high performing organizations. 16- Understand the nature of leadership: Identify the nature and approaches to the study of leadership. 17- Explain the significance of the leadership role in creating and sustaining high performing organizations. 18- Evaluate the contribution of HRM and HRD functions: Identify the aims, objectives, and practices of HRM and HRD. 19- Understand organizational dynamics. 20- Formulate strategies in different functions of HR Management and Development. 21- Promote professionalism and ethical approach to HRM and HRD practice: Describe the changing role of HR function in an organization. 22- Introduction 23- Contextual and environmental themes and trends: Explain relevant themes and trends in employee resourcing and talent management. 24- Strategic significance: Explain the importance of employee resourcing and talent management in achieving organizational goals. 25- Employment market variations: Explain how employment markets differ and the implications for organizations. 26- Long and short-term resourcing and talent planning: Propose methods for effective planning in both the long and short term. 27- Human Resource Planning Process: Explain the process of human resource planning. 28- Professional functions: Understand the various functions associated with talent and succession planning. 29- Theoretical perspective of learning and talent development: Explain the theoretical basis of learning and talent development. 30- Process and practices of learning and talent development: Understand the process and practices involved in learning and talent development. 31- Analyze the environmental context: Analyze the external factors influencing employee resourcing and talent management. 32- Evaluate learning and talent development: Assess the effectiveness of learning and talent development strategies. 33- Introduction 34- Understand linkages between performance, HR practices, and organizational performance: Identify linkages between HR practices and organizational performance. 35- Identify barriers and blockages to expected performance standards: Identify expected performance standards and barriers. 36- Analyze key HR and employment practices influencing employee performance. 37- Understand linkages between performance, HR practices, and organizational performance: Identify linkages between HR practices and organizational performance. 38- Introduction 39- Understand employee relations theoretical perspectives: Explain different theories and models related to employee relations. 40- Assess impact of environmental factors on employee relations: Analyze how external factors such as economic, social, and technological. 41- Explain the role of employment law: Understand the legal framework that governs employee relations and the rights and responsibilities of both employee. 42- Explain the role of government in employee relations: Understand how government policies and regulations influence employee relations. 43- Assess how changes in trade unionism have affected employee relations. 44- Explain the role of management in employee relations within an organization. 45- Evaluate the integration of employment relations processes and their impact on organizational outcomes. 46- Explain the concept of employee participation and involvement in the decision-making process. 47- Introduction 48- Identify suitable business issue: Choose a relevant topic for the project. 49- Analyze existing literature and HR policies: Review relevant literature and contemporary HR practices related to the chosen issue. 50- Set coherent aims and objectives: Define clear goals and justify the research methods to be used. 51- Select appropriate research method: Determine the most suitable research method for the chosen topic. 52- Undertake systematic analysis: Analyze quantitative and/or qualitative information and interpret the findings. 53- Formulate conclusions and recommendations: Develop conclusions and recommendations for improvement or development. 54- Develop persuasive business report: Create a logical and clear written argument consistent with the chosen discipline's traditions for senior management. 55- Write reflective account: Reflect on what has been learned during the project and how it can be applied in the future. 56- Introduction 57- Introduction and Background: Provide an overview of the situation, identify the organization, core business, and initial problem/opportunity. 58- Consultancy Process: Describe the process of consultancy development, including literature review, contracting with the client, research methods. 59- Literature Review: Define key concepts and theories, present models/frameworks, and critically analyze and evaluate literature. 60- Contracting with the Client: Identify client wants/needs, define consultant-client relationship, and articulate value exchange principles. 61- Research Methods: Identify and evaluate selected research methods for investigating problems/opportunity and collecting data. 62- Planning and Implementation: Demonstrate skills as a designer and implementer of an effective consulting initiative, provide evidence. 63- Principal Findings and Recommendations: Critically analyze data collected from consultancy process, translate into compact and informative package. 64- Conclusion and Reflection: Provide overall conclusion to consultancy project, reflect on what was learned about consultancy, managing the consulting. 65- Understand how to apply solutions to organisational change.
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