Introduction and Background: Provide an overview of the situation, identify the organization, core business, and initial problem/opportunity.

Lesson 40/48 | Study Time: Min


Introduction and Background: Provide an overview of the situation, identify the organization, core business, and initial problem/opportunity.


  1. Overview of the situation

  • Define the problem/opportunity

  • Explain the importance of understanding the situation

  • Provide examples of similar situations and their outcomes

  1. Identifying the organization

  • Introduce the organization and its core business

  • Explain why it is important to understand the organization's core business

  • Provide examples of organizations with similar core businesses

  1. Identifying the initial problem/opportunity

  • Explain how to identify the initial problem/opportunity

  • Provide examples of common initial problems/opportunities

  • Discuss the impact of the initial problem/opportunity on the organization

  1. Case studies

  • Provide case studies of organizations that faced similar initial problems/opportunities

  • Analyze the strategies used by these organizations to overcome the problem/opportunity

  • Discuss the outcomes of these strategies

  1. Solution comparison

  • Compare and contrast different solutions to the initial problem/opportunity

  • Analyze the advantages and disadvantages of each solution

  • Discuss the factors that should be considered when choosing a solution

Note: The tutorial can be designed to be interactive by allowing students to share their own experiences and opinions on the topic.


Overview of the situation


  • Define the problem/opportunity

  • Explain the importance of understanding the situation

  • Provide examples of similar situations and their outcomes

🌟 Situation Overview

📌 Defining the Problem/Opportunity

Before diving into any project, it's crucial to 🔍identify the problem or opportunity that the organization is facing. By having a clear understanding of the situation, you can create a roadmap for successful project management. To define the problem or opportunity, it's important to ask questions like:

  • What issue is the organization facing?

  • How does this issue impact the core business?

  • Is there an opportunity for growth, improvement, or innovation?

Organization: XYZ Tech Company

Problem: Declining sales for their flagship product

Opportunity: Revamping the product's design and features to attract new customers

🧠 Understanding the Importance of the Situation

Once the problem or opportunity is defined, it's essential to 💡understand the importance of the situation. Apprehending the significance of the situation helps you to prioritize resources, time, and effort within the organization. Additionally, comprehending the importance of the situation allows you to set reasonable goals and expectations for the project.

Importance: If the sales of the flagship product continue to decline, it could lead to financial instability, layoffs, and potentially the closure of the company. The opportunity to revamp the product offers a chance to regain market share and boost company morale.

🏆 Examples of Similar Situations and Outcomes

To better grasp the situation, it's helpful to 🔗look at similar examples from other organizations or projects. By studying the outcomes of comparable situations, you can identify potential pitfalls, learn from previous mistakes, and apply best practices to your project.


🌐 Example 1: Nokia's Decline


Nokia, once the dominant player in the mobile phone industry, failed to adapt to the rise of smartphones, leading to a significant decline in their market share. The company did not recognize the importance of the problem early enough and failed to innovate or adapt to the changing market.

💡Lesson: Understanding the importance of a situation and acting promptly can make or break an organization in a rapidly evolving market.


🚀 Example 2: Apple's iPhone Evolution


Apple, on the other hand, has continuously evolved its iPhone line, adapting to changing customer preferences and needs. By recognizing the significance of their situation and prioritizing innovation, Apple has maintained its position as a leading player in the smartphone market.

💡Lesson: Identifying opportunities for growth and improvement enables organizations to adapt and thrive in competitive markets.

In conclusion, to provide an effective overview of the situation, it's essential to define the problem or opportunity, understand its importance, and learn from similar situations and their outcomes. By doing so, project managers can set realistic expectations and develop a comprehensive strategy to achieve success in their projects.


Overview of the situation


To do: Create a summary document that provides an overview of the situation, identifies the organization, core business, and initial problem/opportunity.

Scoring Criteria:

  1. Clarity and conciseness of the summary

  2. Inclusion of all relevant details (organization, core business, problem/opportunity)

  3. Proper organization and formatting of the document

Step-by-step plan:

  1. Choose a specific organization, either one you work for, a client, or a hypothetical company. Make note of the organization's name, industry, and location.

  2. Identify the organization's core business, such as its products, services, or operations. Make note of the key stakeholders or departments involved.

  3. Identify a problem or opportunity the organization is facing, along with its causes and possible consequences.

  4. Create a new document using a clear and professional template. Include headers, subheaders, and bullet points to make it easy to read.

  5. Begin the document with an introduction that provides a brief overview of the situation. Include the organization's name, industry, location, and the problem/opportunity being addressed.

  6. In the following section, provide more details about the organization, including its mission, vision, and values.

  7. Next, describe the core business, product or service offering, target market, and any related stakeholders or departments.

  8. In the final section, provide a detailed description of the problem or opportunity at hand. Include its causes, consequences, potential solutions, and how the organization plans to address it.

  9. Review the document for clarity, conciseness, and organization. Edit as necessary.

  10. Save and share the document with the appropriate parties or use it as a reference for future projects.


🍏The best solution 10/10:


Introduction: ABC Corporation is a global leader in consumer electronics, based in New York City. The organization is facing significant supply chain disruptions due to recent global events.


Organization: ABC Corporation's mission is to innovate and deliver exceptional products that improve lives. Its vision is to establish a sustainable global presence, while maintaining its core values of excellence, integrity, and teamwork.


Core Business: ABC Corporation specializes in designing, manufacturing, and distributing high-quality consumer electronics. Target markets include individual consumers and business clients, and key departments involved in operations include research and development, procurement, manufacturing, and logistics.


Problem/Opportunity: ABC Corporation is experiencing supply chain disruptions, which have led to delays in product shipments and increased costs. Causes include transportation restrictions, supplier shortages, and fluctuating demand. The organization aims to address this issue by implementing advanced supply chain management techniques, negotiating new supplier contracts, and adopting a more flexible production process.


🍎The weak solution 2/10:


Organization info: ABC Corporation, electronics, in New York.


Details: They make stuff and sell it. Things are messy and need to be fixed.


Plan: ABC will work on it and try to make it better.




Overview of the situation


To do: Create a one-page summary document providing an overview of the situation, identifying the organization, core business, and initial problem/opportunity.

Scoring Criteria:

  1. Clarity and accuracy in presenting the organization, core business, and initial problem/opportunity.

  2. Proper formatting and organization of the document.

  3. Effectiveness in providing a concise and informative summary of the situation.

Step-by-step plan:

  1. Identify the organization for which you need to provide an overview of the situation. If necessary, research the organization to gather relevant information.

  2. Analyze the core business of the organization, including its products, services, and target market.

  3. Determine the initial problem or opportunity that the organization is facing, which could be a market-related issue, internal problem, or external factor.

  4. Open a new document and create the structure for your one-page summary, including headings such as "Organization", "Core Business", and "Initial Problem/Opportunity".

  5. Write a brief but accurate description of the organization, including its name, mission statement, and relevant background information.

  6. Summarize the organization's core business, highlighting its key products or services and target market.

  7. Clearly define the initial problem or opportunity that the organization is facing, providing any necessary context and explaining its relevance to the organization's overall situation.

  8. Review your summary and ensure that it is informative, well-organized, and free of any errors.

  9. Format the one-page summary in a visually appealing and professional manner.

  10. Save your document and submit it as needed.

🍏The best solution 10/10:

Organization: XYZ Corporation

Mission Statement: To provide innovative technological solutions to improve people's lives.


Core Business:

- Key Products: Smart Home Devices, IoT Solutions

- Target Market: Homeowners, Property Managers


Initial Problem/Opportunity:

XYZ Corporation is facing a decrease in market share due to increased competition in the smart home devices industry. To address this issue and regain market share, the organization has the opportunity to invest in research and development for a new line of advanced IoT products aimed at offering unique features and superior functionality.


🍎The weak solution 2/10:


Organization: Some company

Business: They sell stuff


Situation: They're not doing too well because of other companies selling similar stuff. They need to make better stuff.

Overview of the situation

Question: You are working on a Python project that requires you to calculate the factorial of a given number using recursion. Write a function called factorial that takes an integer n as its input and returns the factorial of that number. Which of the following code snippets correctly implements this function?


Overview of the situation


To do: Create a one-page document summarizing the situation, organization, core business, and initial problem/opportunity at your workplace.

Scoring Criteria:

  1. Clarity and conciseness of the overview.

  2. Identification and relevance of the organization's core business and problem/opportunity.

  3. Presentation and organization of the information.

Step-by-step plan:

  1. Research your organization's background, including its mission, vision, and core business activities.

  2. Identify the specific problem or opportunity within the organization that you are addressing.

  3. Create a clear and concise summary of the information gathered in steps 1 and 2. This should include: a brief introduction to the organization, its core business activities, and the problem/opportunity being addressed.

Example:

  • Company background: Acme Corp is a leading provider of innovative tech solutions for the healthcare industry.

  • Core business: Developing software to aid in patient care and streamline healthcare processes.

  • Problem/Opportunity: Due to recent changes in regulations, the company has the opportunity to enter a new market segment and expand its services to a broader customer base.

  1. Divide the content into three sections: (a) organization overview, (b) core business, and (c) problem/opportunity.

  2. Use bullet points, numbered lists, or short paragraphs to clearly present the information.

  3. Revise and edit your document to ensure it is clear, concise, and professionally formatted.


🍏The best solution 10/10:


Acme Corp: Expanding into New Markets


Organization Overview:

- Leading provider of innovative tech solutions for the healthcare industry

- Committed to improving patient care and streamlining healthcare processes


Core Business:

- Develops software for patient tracking, medical record management, and billing

- Offers consulting services to help healthcare organizations implement, upgrade, or optimize their use of software solutions


Problem/Opportunity:

- New regulations open up a new market segment for Acme Corp's software and services

- Potential to expand customer base and increase overall revenue

- Requires a thorough analysis of the new market segment and development of a strategic plan


🍎The weak solution 2/10:


Situation Summary


We are Acme Corp and we do a lot of stuff in healthcare. Our main thing is making software for patient care and some other stuff. There's a new opportunity because of some regulation changes, so we should think about doing something about that.

Identifying the organization


  • Introduce the organization and its core business

  • Explain why it is important to understand the organization's core business

  • Provide examples of organizations with similar core businesses

Identifying the Organization

Introducing the Organization and its Core Business

To begin, it's crucial to identify the organization you are dealing with and understand its core business. By doing so, you'll be able to understand the organization's main activities and objectives. For example, imagine you're working with a company called GreenSolutions, and its core business is to produce and distribute eco-friendly cleaning products. Understanding this will help you align your project management and portfolio management efforts with the company's goals.

Importance of Understanding the Core Business

Why is it important to understand an organization's core business It's because, without a clear understanding of what the company does and strives to achieve, it's challenging to design and manage projects that will effectively support its overall goals. Additionally, understanding the core business will help you identify potential risks, challenges, and opportunities relevant to the organization.

Examples of Organizations with Similar Core Businesses


💡 To better understand how different organizations may have similar core businesses, let's consider three hypothetical examples:

  1. EcoClean - A company that manufactures biodegradable cleaning products for household use. Their mission is to reduce the environmental impact of cleaning products while providing effective and safe solutions for consumers.

EcoClean's core business: Manufacturing and distribution of eco-friendly household cleaning products

  1. NatureWash - This organization focuses on creating plant-based detergents and cleaning solutions specifically designed for the laundry industry. Their goal is to minimize the environmental impact of laundry processes while ensuring effective cleaning and stain removal.

NatureWash's core business: Development and distribution of plant-based laundry detergents and cleaning solutions

  1. GreenOffice - A company dedicated to providing businesses with eco-friendly cleaning and maintenance services. They specialize in using non-toxic, biodegradable products, and environmentally responsible practices to maintain office spaces.

GreenOffice's core business: Providing eco-friendly cleaning and maintenance services for businesses

By analyzing these examples, you can see that, although each organization operates within the eco-friendly cleaning industry, they have different focuses within their core businesses. Understanding these nuances will help you better tailor your project management and portfolio management efforts to meet each organization's unique needs and objectives.





Identifying the organization


To do: Create a brief organizational profile, including an overview of the situation, identification of the organization and its core business, and an outline of the initial problem or opportunity.

Scoring Criteria:

  1. Clarity and conciseness of the profile.

  2. Inclusion of all required elements (situation, organization, core business, problem/opportunity).

  3. Demonstrated understanding of the organization and its context.

Step-by-step plan:

  1. Research the organization and gather necessary information about its history, mission, vision, and objectives.

  2. Identify the core business of the organization by understanding its main products/services and target market.

  3. Determine the current situation or context in which the organization is operating, including any recent developments, challenges, or successes.

  4. Identify the initial problem or opportunity faced by the organization that requires project management or project portfolio management.

  5. Summarize the gathered information in a brief, concise format (1-2 paragraphs), focusing on the required elements (situation, organization, core business, problem/opportunity).


🍏The best solution 10/10:


XYZ Corporation, founded in 2001, is a leading software development company specializing in mobile applications for the healthcare industry. Recently, the organization has experienced rapid growth and an increasing demand for its services. However, XYZ Corporation is challenged by a lack of resources to manage multiple projects efficiently. The initial problem to be addressed is the need for an effective project management approach to prioritize and manage the expanding project portfolio while maintaining high-quality service delivery for clients.

🍎The weak solution 2/10:

XYZ is a company that makes stuff for people. They have a problem because they have too many projects. They need help to fix it.

Identifying the initial problem/opportunity


  • Explain how to identify the initial problem/opportunity

  • Provide examples of common initial problems/opportunities

  • Discuss the impact of the initial problem/opportunity on the organization

Defining the Initial Problem/Opportunity 🎯

When starting a new project or embarking on a new initiative, it's crucial to identify the initial problem or opportunity that your organization is seeking to address. This is the first step in building a strong foundation for your project management or project portfolio management efforts.


The Importance of Identifying the Problem/Opportunity 💡


The initial problem or opportunity is the driving force behind any project. Identifying it clearly and correctly is essential for the following reasons:

  • It helps to align the team and stakeholders around a common goal.

  • It ensures that resources are allocated effectively and focused on the most critical aspects of the project.

  • It enables the development of appropriate success metrics and evaluation criteria.


Tips on How to Identify the Initial Problem/Opportunity 🔍


Here are some tips on how to identify the initial problem or opportunity for your project:

  1. Research the situation: Gather information about the current state of the organization, its core business, and its competitive landscape.

  2. Talk to stakeholders: Conduct interviews with key stakeholders, such as management, employees, and customers, to understand their pain points and aspirations.

  3. Analyze data: Review available data, such as sales figures, market trends, and customer feedback, to identify patterns and areas for improvement.

  4. Brainstorm and prioritize: Brainstorm potential problems and opportunities, and prioritize them based on factors such as urgency, impact, and feasibility.

Example: A software development company is experiencing a decline in revenue. After researching the situation, talking with stakeholders, and analyzing data, the team identifies the initial problem: outdated software products are causing a loss of market share. The opportunity: modernize the product line to regain market share and increase revenue.


Common Initial Problems/Opportunities 📋



Some common initial problems and opportunities that organizations might face include:

  • Decreasing market share: Competitors are taking away business, which may be due to factors like product quality, pricing, or marketing.

  • Inefficient processes: Internal processes are slow, cumbersome, or outdated, leading to wasted resources and low employee satisfaction.

  • Changing customer needs: Customer preferences and expectations are evolving, and the organization must adapt to stay relevant and competitive.

  • New technologies: Emerging technologies present an opportunity to innovate and gain a competitive edge.

  • Regulatory compliance: New laws or regulations require the organization to make changes to its operations or products.

Impact of the Initial Problem/Opportunity on the Organization 🌐

The initial problem or opportunity has a significant impact on the organization, both in the short term and the long term. Some potential impacts include:

  • Financial performance: The problem or opportunity can affect revenue, costs, and overall profitability.

  • Market position: The organization's competitiveness, reputation, and ability to attract and retain customers may be influenced.

  • Employee engagement: Addressing the problem or seizing the opportunity may impact employee morale, satisfaction, and productivity.

  • Strategic direction: The organization's strategic goals and priorities may need to be adjusted based on the initial problem or opportunity.

In conclusion, identifying the initial problem or opportunity is a crucial step in project management and project portfolio management. By following the tips provided above, you can ensure that your organization

 is well-positioned to tackle the challenges and seize the opportunities that lie ahead.


Identifying the initial problem/opportunity


To do: Identify the initial problem/opportunity within your organization, and provide an overview of the situation, organization, core business, and initial problem/opportunity.

Scoring Criteria:

  1. Clarity and relevance of the identified problem/opportunity.

  2. Completeness and accuracy of the overview and background information.

  3. Effectiveness of the step-by-step plan in addressing the initial problem/opportunity.

Step-by-step plan:

  1. Gather information about your organization, including its mission, vision, objectives, and core business.

  2. Observe and analyze the current situation within your organization, focusing on any pressing issues, challenges, or opportunities for improvement.

  3. Choose one relevant problem or opportunity that is closely related to your organization's core business.

  4. Write a brief overview of the situation, including the organization's name, its core business, and the initial problem or opportunity identified. Be specific and concise in your description.


🍏The best solution 10/10:


Organization: TechGuru Inc.

Core Business: Providing IT consultancy and software development services.


Initial Problem/Opportunity: TechGuru is struggling to retain its top software developers due to a lack of challenging projects and limited opportunities for professional growth. Additionally, there is a significant amount of competition from other IT consultancy firms in the area, making it difficult for TechGuru to stand out and attract new clients.


Overview: TechGuru Inc. is a medium-sized IT consultancy firm specializing in software development services. Recently, the company has faced stiff competition from other IT firms, which has led to a decline in its market share. The initial problem identified is the difficulty in retaining top talent and attracting new clients. This issue limits the organization's ability to grow and maintain a competitive edge in the industry.


🍎The weak solution 2/10:


Organization: TechGuru

Business: IT services.


Problem/Opportunity: Losing developers to competitors.


Overview: TechGuru is an IT company that has faced some issues with staff retention and attracting clients. A key problem is losing developers.


Case studies


  • Provide case studies of organizations that faced similar initial problems/opportunities

  • Analyze the strategies used by these organizations to overcome the problem/opportunity

  • Discuss the outcomes of these strategies


Tutorial: Analyzing Case Studies of Organizations with Similar Initial Problems/Opportunities


📚 Gathering Case Studies

The first step in analyzing how organizations have tackled similar problems/opportunities is to gather relevant case studies. You can find case studies through online research, scholarly articles, or business journals.

Example search query: "Case studies of companies facing supply chain disruption"

🧐 Identifying Key Components

Once you have gathered a few case studies, identify the key components of each case:

  • The organization's name and core business

  • The initial problem or opportunity faced

  • The strategies used to address the problem or opportunity

  • The outcomes of these strategies

Example case study breakdown:


Organization: Company X

Core Business: Electronics manufacturing

Initial Problem: Supply chain disruption due to natural disasters

Strategy: Diversification of suppliers and incorporation of alternative materials

Outcome: Improved supply chain resilience and reduced production delays

📝 Analyzing Strategies

With the key components identified, analyze the strategies used by each organization to overcome the problem or opportunity. Look for any patterns or common techniques and consider how these approaches might be applicable to your situation.

Example strategy analysis:


- Company X diversified their suppliers and incorporated alternative materials, which improved their supply chain resilience.

- Company Y invested in technology to better track and predict supply chain disruptions, allowing them to make more informed decisions and reduce production delays.

💡 Discussing Outcomes

Finally, discuss the outcomes of each organization's strategies. This will give you an understanding of the potential benefits and drawbacks of the various approaches, helping you determine which strategies might be most effective for your organization.

Example outcome discussion:


- Company X's strategy of diversifying suppliers and using alternative materials reduced production delays and made their supply chain more resilient.

- Company Y's investment in technology helped them make informed decisions and minimize the impact of supply chain disruptions.


Both companies experienced positive outcomes from their strategies, but Company X's approach may be more applicable to organizations that have direct control over their supply chain, while Company Y's technology-driven solution may be better suited to those with more complex supply chains.

By following these steps, you will be able to analyze case studies of organizations that have faced similar initial problems or opportunities and use this information to inform your own organization's approach. With thorough research and analysis, you can develop effective strategies for overcoming challenges and maximizing opportunities.


Solution comparison


  • Compare and contrast different solutions to the initial problem/opportunity

  • Analyze the advantages and disadvantages of each solution

  • Discuss the factors that should be considered when choosing a solution

Note: The tutorial can be designed to be interactive by allowing students to share their own experiences and opinions on the topic

Introduction to Solution Comparison

Welcome to the tutorial on Solution Comparison in Project Management and Project Portfolio Management. In this tutorial, we will discuss how to analyze and compare different solutions to address an initial problem or opportunity. By the end of this tutorial, you will learn about the importance of comparing solutions, the factors to consider while choosing a solution, and how to analyze the advantages and disadvantages of each solution.

The Importance of Comparing Solutions

Before diving into the details, let's understand the significance of comparing various solutions in project management. Comparing solutions is vital because it helps in:

  • Identifying the best approach to solve a problem or capitalize on an opportunity

  • Ensuring the organization allocates resources efficiently to achieve its goals

  • Reducing the risk of choosing a less effective solution that may lead to project failure or delays

💡 Remember: Comparing solutions is a critical step in the decision-making process. It enables organizations to choose the most suitable option for their specific needs and circumstances.

Factors to Consider When Choosing a Solution

When comparing different solutions to a problem or opportunity, it is essential to consider several factors to ensure that the chosen solution will deliver the desired results. Some of the key factors include:

  • Cost: Assess the cost of each solution, including the initial investment, ongoing maintenance costs, and potential long-term savings.

  • Time: Evaluate the time needed to implement and complete each solution and whether it aligns with the project schedule and deadlines.

  • Feasibility: Examine the practicality of each solution, considering factors like available resources, required skills, and potential risks.

  • Alignment with organizational goals: Ensure that the chosen solution aligns with the organization's overall strategic goals and objectives.

  • Stakeholder satisfaction: Determine if the solution will meet or exceed the expectations of the stakeholders involved in the project.

🔎 Pro Tip: Always weigh the importance of each factor based on the specific needs and context of your organization and project.

Analyzing Advantages and Disadvantages of Each Solution

Now that we know the factors to consider when choosing a solution, let's discuss how to analyze the advantages and disadvantages of each solution.

Advantages

To identify the advantages of each solution, consider the following questions:

  • Will this solution improve efficiency and streamline processes?

  • Does it reduce costs in the short-term and/or long-term?

  • Is it easy to implement and manage?

  • Does it mitigate risks and improve the chances of project success?

Disadvantages

To identify the disadvantages of each solution, consider the following questions:

  • Will this solution increase costs or require significant upfront investment?

  • Does it complicate processes or require extensive training for team members?

  • Is it difficult to implement or require specialized skills?

  • Does it introduce new risks or challenges that could negatively impact the project?

Example: 


Solution A

Advantages: Cost-effective, easy to implement, improves efficiency

Disadvantages: Introduces new risks, requires specialized skills


Solution B

Advantages: Reduces risks, aligns with organizational goals, stakeholder satisfaction

Disadvantages: High upfront cost, longer implementation time

Discussing Solutions and Encouraging Interaction

Encourage your students to share their own experiences and opinions related to solution comparison by facilitating discussions and asking open-ended questions. This will help them gain a deeper understanding of the process and learn from their peers.

💬 Discussion Prompt: Can you share an example of a time when you had to compare different solutions to a problem in your organization? What factors did you consider, and how did you analyze the advantages and disadvantages of each option?

By considering the advantages, disadvantages, and key factors when comparing solutions, project managers can make informed decisions that align with their organization's goals, reduce risks, and ultimately lead to project success.


UeCapmus

UeCapmus

Product Designer
Profile

Class Sessions

1- Introduction 2- Theories of leadership in health and social care settings: Analyse key theories, evaluate challenges, and explore how different styles influence outcome. 3- Motivation and performance in health and social care: Assess motivational theories, analyse factors influencing performance, and explore the impact. 4- Effective team performance in health and social care: Explain features of effective teams, analyse different models of team leadership, and explore. 5- Introduction 6- Recruitment and selection processes: Understanding the planning, legislation, and approaches involved in hiring in health and social care. 7- Training and career development opportunities: Maximizing performance and analyzing lifelong learning options in the health and social care sector. 8- Performance management: Techniques for monitoring, identifying needs, and promoting continuous professional development in health and social care. 9- Managing a diverse workforce: Analyzing the significance and benefits of cultural diversity and assessing strategies for managing it. 10- Introduction 11- Role of financial information: Importance of accounting, financial software, and key financial ratios in health and social care organizations. 12- Sources of finance: Differentiating between long- and short-term business finance needs, benefits and limitations of various sources, and budgetary. 13- Business decisions and financial information: Rules of double-entry bookkeeping, interpreting organizational budgets, evaluating capital expenditures. 14- Introduction 15- Development of international healthcare policy: Summarize global issues, explore policy formation, assess funding influence, evaluate own country's policy. 16- External and internal environments for health and social care organizations: Analyze environmental significance, use strengths and weaknesses. 17- Strategic and business plans for healthcare organizations based on environmental analysis: Justify best strategic choice, develop business plan, evaluation. 18- Contribution of public and health promotion in the provision of health and social care services: Examine socio-political issues, analyze role of health. 19- Introduction 20- Perspectives of quality in health and social care services: Stakeholder roles, external agencies, impact of poor quality, methods for evaluation. 21- Strategies for achieving quality in health and social care services: Measurement, implementation, barriers to delivery. 22- Principles of change management in health and social care settings: Factors driving change, theories, approaches/tools/techniques, importance of effect. 23- Creating and implementing effective change within a health and social care organization: Tool/technique selection, plan development, progress monitor. 24- Analyzing stakeholder responses to organizational change: Risk assessment, stakeholder analysis, managing resistance, evaluating quality systems/policy. 25- Introduction 26- Understand the relevance of research within health and social care contexts. 27- Justify the contribution of research to health and social care provision. Understand research approaches in health and social care contexts. 28- Critically evaluate a range of research philosophies. 29- Examine different approaches to research. Be able to plan a research proposal relevant to management of health and social care. 30- Justify the elements of a research proposal. 31- Design an appropriate research proposal. 32- Analyse the ethical aspects of research. Be able to analyse and interpret a range of data. 33- Explain types and sources of research data. 34- Analyse data using appropriate approaches. 35- Draw conclusions from data collected. Understand the relationship between research and evidence-based practice. 36- Analyse the relationship between research and evidence-based practice. 37- Evaluate an existing piece of research relevant to health and social care. 38- Analyse the contribution of research and evidence-based practice to decision-making. 39- Introduction 40- Introduction and Background: Provide an overview of the situation, identify the organization, core business, and initial problem/opportunity. 41- Consultancy Process: Describe the process of consultancy development, including literature review, contracting with the client, research methods. 42- Literature Review: Define key concepts and theories, present models/frameworks, and critically analyze and evaluate literature. 43- Contracting with the Client: Identify client wants/needs, define consultant-client relationship, and articulate value exchange principles. 44- Research Methods: Identify and evaluate selected research methods for investigating problem/opportunity and collecting data. 45- Planning and Implementation: Demonstrate skills as a designer and implementer of an effective consulting initiative, provide evidence of ability. 46- Principal Findings and Recommendations: Critically analyze data collected from consultancy process, translate into compact and informative package. 47- Conclusion and Reflection: Provide overall conclusion to consultancy project, reflect on what was learned about consultancy, managing the consulting. 48- Understand how to apply solutions to organisational change.
noreply@uecampus.com
-->