Process of implementation of strategic marketing in different contexts: Examining the segments, targets, and brand positioning for a product or service.

Lesson 30/56 | Study Time: Min


Process of implementation of strategic marketing in different contexts: Examining the segments, targets, and brand positioning for a product or service


Understanding the Process of Implementation of Strategic Marketing in Different Contexts


Examining the Segments, Targets, and Brand Positioning for a Product or Service


One of the essential tasks in implementing strategic marketing is examining the segments, targets, and brand positioning for a product or service. It is crucial to understand these elements to create an effective marketing strategy that addresses the needs of your target audience and strengthens your brand's image. In this section, we will discuss the importance of segmentation, targeting, and positioning, and share some real-life examples to illustrate their impact on marketing success.


Segmentation:🎯 Segmentation involves dividing your market into smaller groups based on common characteristics. These groups should have similar needs, preferences, or behaviors that your product or service can cater to. Proper segmentation allows businesses to understand their customers better and tailor their marketing efforts accordingly.


Example: A well-known example of effective segmentation is Nike, which segments its market into different categories such as athletic wear, casual wear, and specialized sports equipment. By doing so, they effectively cater to the specific needs and preferences of each customer segment.


Targeting:🎯 Targeting refers to the process of selecting one or more segments to focus your marketing efforts. It's essential to choose the segments that are most likely to be interested in your product or service and that have the potential to generate the most revenue.


Example: Apple's targeting strategy for its iPhone product line is a prime example. The company focuses on high-end segments, such as tech enthusiasts, professionals, and affluent consumers. By targeting these segments, Apple can maintain its premium brand image and secure a higher profit margin.


Positioning:🎯 Positioning is the process of creating a unique and distinct image for your product or service in the minds of your target audience. It helps differentiate your offering from competitors and influences how customers perceive your brand.


Example: Tesla is a prime example of a company that has mastered positioning. Tesla's electric cars are positioned as eco-friendly, luxurious, and technologically advanced, creating a distinct brand image that sets them apart from other automotive brands.


Implementing Strategic Marketing in Different Contexts


While the principles of segmentation, targeting, and positioning remain the same, the implementation process may vary depending on the context of your business. Below, we will discuss two scenarios and their corresponding approaches to implementing strategic marketing.


B2B Marketing Context


In a business-to-business (B2B) context, companies sell their products or services to other businesses rather than individual consumers. Here, the focus is on building long-term relationships and delivering value through customized solutions.


Segmentation: In B2B marketing, segmentation often focuses on factors such as company size, industry, geographic location, and the level of decision-making authority.


Targeting: B2B targeting should focus on identifying businesses that are most likely to benefit from your product or service and those with decision-makers who have the authority to purchase.


Positioning: B2B positioning should emphasize factors such as product quality, reliability, and the ability to address specific business challenges.


B2C Marketing Context


Business-to-consumer (B2C) marketing involves selling products or services directly to individual customers. The focus is typically on mass-market appeal and creating strong emotional connections with consumers.

Segmentation: In B2C marketing, segmentation often focuses on factors such as demographics, lifestyle, and purchasing behaviors.


Targeting: B2C targeting should focus on identifying the consumer segments that are most likely to be interested in your product or service and have the potential to generate the most revenue.


Positioning: B2C positioning should create a strong emotional connection with the target audience by focusing on factors such as brand personality, aspirational appeal, and unique selling propositions.


By understanding the nuances of implementing strategic marketing in different contexts, businesses can effectively tailor their marketing strategies to maximize their impact and achieve their goals.


Identify the target market segments for the product or service.


The Importance of Identifying Target Market Segments 🎯


You might be wondering, "Why is it crucial to identify the target market segments for my product or service?" Well, understanding your target audience helps you create targeted marketing strategies that resonate with the right group of people. It also enables you to optimize your resources and ensures that your message is heard by potential customers who are more likely to make a purchase. Let's dive into the process of identifying target market segments with some real-life examples and practical tips.


Step 1: Analyze the Market and Competition 🔍


Before you can identify your target market segments, you need to understand the current market landscape. This includes conducting a thorough analysis of market trends, competitors, and customer needs. You can gather this information through various research methods such as surveys, interviews, focus groups, and studying industry reports.


Example:


Let's say you're launching a new sustainable clothing brand. You could start by researching the overall fashion industry, focusing on sustainability trends and identifying key competitors in the market. By analyzing what other sustainable clothing brands are doing, you can pinpoint the gaps and opportunities in the market that your brand could potentially fill.

Step 2: Define Your Unique Selling Proposition (USP) 💡


Your unique selling proposition (USP) is what sets your product or service apart from competitors. It's the reason why customers should choose your brand over others. Clearly defining your USP helps you identify the specific market segments that will be most interested in your offering.


Example:


Continuing with the sustainable clothing brand example, your USP could be that your products are made of 100% organic materials and contribute to environmental conservation. Your USP might also include a commitment to fair labor practices and ethical production processes. Based on this USP, you can narrow down the market segments that are likely to be interested in your brand.


Step 3: Break Down the Market into Segments 🌐


Market segmentation involves dividing the broader market into smaller, more manageable groups based on distinct characteristics. The four main types of market segmentation are:


  • Demographic Segmentation: Involves dividing the market based on factors like age, gender, income, education, and occupation.

  • Geographic Segmentation: Focuses on dividing the market by location, such as country, region, city, or neighborhood.

  • Psychographic Segmentation: Involves grouping potential customers based on their values, attitudes, interests, and lifestyle.

  • Behavioral Segmentation: Looks at the way customers use, consume, and interact with a product or service and categorizes them accordingly.


Example:

For your sustainable clothing brand, you might consider the following market segments:


  • Demographic: Eco-conscious individuals aged 18-35 with a moderate to high disposable income.

  • Geographic: Customers living in urban areas with a higher concentration of environmentally conscious individuals.

  • Psychographic: People who prioritize sustainability and ethical consumption in their purchasing decisions.

  • Behavioral: Customers who frequently shop for sustainable and ethically produced clothes.


Step 4: Evaluate and Select Your Target Market Segments 🎯


Now that you have a list of potential market segments, it's time to evaluate them and select the ones that align best with your brand. You should consider factors such as segment size, growth potential, competition, and how well your product or service meets the needs of each segment. Ideally, you want to target segments that have a high growth potential and where your USP can be a key differentiator.


Example:

For your sustainable clothing brand, you might choose to target young professionals who are highly conscious of environmental issues, as they are more likely to appreciate your brand's USP and have the financial means to purchase your products. This segment may have a higher growth potential and be less saturated with competitors than other segments.


Step 5: Develop Tailored Marketing Strategies 📣


Once you have identified your target market segments, it's time to develop marketing strategies that cater specifically to those segments. This could include targeted advertising, creating content that resonates with your audience, and offering personalized promotions and discounts.


Example:


For your sustainable clothing brand, you could create social media campaigns that emphasize the environmental benefits of your products, partner with eco-friendly influencers to increase your brand's reach, and offer special discounts to customers who recycle their old clothes when purchasing from your brand.


In conclusion, identifying target market segments is an essential step in developing an effective marketing strategy. By understanding your audience and tailoring your marketing efforts to their needs and preferences, you can increase your chances of success and maximize your return on investment.




Analyze the needs and wants of each target segment.


Analyzing the Needs and Wants of Each Target Segment 🎯


Understanding the needs and wants of your target segments is essential in developing a successful marketing strategy. This helps you tailor your product or service to the specific preferences of your customers, thereby increasing your chances of success. Let's explore how to analyze the needs and wants of each target segment, along with some real-life examples

.

The Importance of Market Segmentation 🔍


Market segmentation involves dividing your potential customers into subgroups based on their shared characteristics, needs, and wants. This allows you to create more effective marketing campaigns, as you can tailor your message to the specific needs of each segment. In turn, this will increase your conversion rates and overall marketing efficiency.


How to Analyze the Needs and Wants of Each Target Segment 📊


  1. Identify your target segments: Begin by identifying the different segments of your potential market. This can be based on demographics, geography, psychographics, or behavior. For example, a clothing brand may target young professionals, new parents, and college students.


  1. Collect data on your target segments: Gather information about each segment's preferences, needs, and wants. This may include conducting surveys, focus groups, or analyzing existing data from your sales or marketing efforts. You can also use secondary data sources, such as market research reports, to gather insights.

Example:

A fitness app company may conduct surveys and focus groups targeting college students, new parents, and young professionals to gather data on their exercise habits, preferences, and motivations.


  1. Identify patterns and trends: Analyze the data you've collected to identify patterns and trends within each segment. Look for common needs and wants, as well as any unique characteristics that differentiate each segment.




Example:

The fitness app company may find that college students prefer shorter workouts with a focus on fun, while new parents prioritize flexibility and young professionals seek efficiency.


  1. Prioritize needs and wants: Determine the most important needs and wants for each target segment. This will help you prioritize your marketing efforts and ensure that your product or service meets the expectations of your target audience.


Example:

The fitness app company may prioritize flexible workout schedules for new parents and efficiency for young professionals while focusing on fun and engagement for college students.


  1. Consider your product or service's value proposition: Evaluate how your product or service addresses the needs and wants of each target segment. Identify any gaps and consider potential improvements or new offerings that may better align with your customers' preferences.


Example:

The fitness app company may add a variety of workout options and personalized scheduling features to cater to the diverse needs of their target segments.


  1. Monitor and adapt: Continuously monitor the preferences of your target segments and adapt your marketing strategy accordingly. Customer needs and wants can change over time, so it's important to stay up-to-date and adjust your approach as needed.


Example:

The fitness app company may conduct regular surveys and focus groups to stay informed of evolving trends and preferences among their target segments, allowing them to update their app features and marketing strategy accordingly.


Real-Life Example: Coca-Cola 🥤


Coca-Cola is an excellent example of a company that effectively caters to the needs and wants of different target segments. They have successfully analyzed their target segments and tailored their product offerings to meet their preferences. For example, they offer a range of products, such as Diet Coke and Coke Zero, to cater to consumers who want the taste of Coca-Cola without the calories. They also offer caffeine-free options, such as Caffeine-Free Coke, for those who want to enjoy a cola without the stimulant.


In conclusion, analyzing the needs and wants of each target segment is crucial for a successful marketing strategy. This allows you to tailor your product or service offering to meet the preferences of your customers, ensuring higher satisfaction and improved conversion rates. By following the steps outlined above, you can effectively analyze your target segments and develop a marketing strategy that addresses their unique needs and wants.


Determine the unique selling proposition (USP) of the product or service.


Why is it Crucial to Determine the Unique Selling Proposition (USP) of Your Product or Service? 🤔🎯


The Unique Selling Proposition (USP) of your product or service is what sets it apart from your competitors and makes it attractive to potential buyers. It is the reason why customers buy from you instead of your competitors. Determining the USP is essential because it helps you to:


  • Differentiate your product or service

  • Communicate your value to potential customers

  • Make marketing efforts more effective

  • Establish your brand positioning

In this guide, we will provide you with real-world examples and stories to illustrate the process of determining the unique selling proposition of a product or service.


How Volvo Discovered Its USP: Safety Above All Else 🚗🛡️


In the 1950s, Volvo, a Swedish car manufacturer, discovered that safety was a major concern for car buyers. They decided to focus on safety as their USP and started investing in research and development of new safety features, such as three-point seat belts and crumple zones. This focus on safety helped them to stand out from their competitors and become known as one of the safest car manufacturers in the world.


🔑 Key takeaway: Understand your target audience's pain points and address them through your product or service to create a strong USP.






The Dollar Shave Club Example: Affordable and Convenient Grooming 🪒💰


Dollar Shave Club, a subscription-based grooming company, identified a significant pain point for consumers – the high cost and inconvenience of purchasing razors. They turned this into their USP by offering affordable, high-quality razors delivered straight to customers' doors. This simple yet effective USP allowed them to disrupt the grooming industry and grow their user base rapidly.


🔑 Key takeaway: Identify gaps in the market and offer solutions at a competitive price to establish a strong USP.


Steps to Determine Your Product's Unique Selling Proposition 📝🔍


Step 1: Research Your Market and Competitors 🕵️‍♀️


Understand the target market, their needs, preferences, and pain points. Research competitor offerings to identify gaps and opportunities.

For example, if you're launching a new fitness app, research the top competitors' features, pricing, and target audience. You might discover that the market lacks an app that serves busy professionals with short, effective workouts.


Step 2: List Your Product or Service's Features and Benefits 📚


Make a comprehensive list of features and benefits that your product or service offers. This will help you to identify the elements that make it stand out.

If your fitness app caters to busy professionals, list features like time-efficient workouts, personalized training plans, and progress tracking.


Step 3: Identify Your Competitive Advantage 🏆


Analyze the list of features and benefits to identify what makes your product or service unique compared to competitors. Focus on elements that bring the most value to your target audience.

In the fitness app example, the time-efficient workouts, designed specifically for busy professionals, could be the main competitive advantage.





Step 4: Craft Your Unique Selling Proposition ✍️


Combine your competitive advantage and target audience's needs to create a compelling USP statement.

For the fitness app example, the USP could be: "Maximize your workout efficiency with personalized, time-saving fitness programs designed for busy professionals."


In Conclusion: Determining Your USP is Essential for Success 🎉🚀


By following these steps, you will create a Unique Selling Proposition that distinguishes your product or service from competitors, aligns with your target audience's needs, and establishes your brand positioning. Remember, your USP should be the cornerstone of your marketing strategy – it's what sets you apart and gives customers a reason to choose you over your competitors.


Develop a brand positioning strategy that aligns with the USP and resonates with the target segments.


💼 Understanding Brand Positioning


Brand positioning plays a crucial role in determining how your product or service is perceived in the market. It's the process of establishing a unique and favorable image in the minds of your target audience, setting you apart from competitors. A successful brand positioning strategy will align with your Unique Selling Proposition (USP) and resonate with your target segments, creating a strong and lasting impression.


🎯 Identifying Your Target Segments and USP


Before developing a brand positioning strategy, it's essential to first identify your target segments and USP. This will serve as the foundation on which you build your strategy.


  1. 🎨 Target Segments: These are groups of customers who share similar needs, preferences, and behaviors. They can be categorized based on demographics, psychographics, or behavioral traits. Identifying your target segments allows you to focus your marketing efforts on the most lucrative and loyal customers.

Example:

Demographic Segments: Age, gender, income, education

Psychographic Segments: Lifestyle, values, personality

Behavioral Segments: Usage patterns, loyalty, preferences


  1. 📌 Unique Selling Proposition (USP): Your USP is what sets your product or service apart from competitors. It's the reason why customers should choose your offering over others in the market. Consider aspects such as price, quality, features, or customer experience when determining your USP.

Example:

USP for a Smartphone Brand: Exceptional battery life, innovative design, and seamless user experience


🚀 Developing a Brand Positioning Strategy


With an understanding of your target segments and USP, it's time to develop a brand positioning strategy. Follow these steps to create a strategy that aligns with your USP and resonates with your target audience:


📣 Communicate Your USP Clearly


When developing your brand positioning strategy, it's vital to clearly communicate your USP to your target audience. Use language, visuals, and messaging that emphasize your unique offering. This will help customers understand why they should choose your product or service over the competition.


Example:

Ad Slogan: "Our smartphones last longer, so you can do more."


🧩 Align Your Positioning with Customer Needs


Ensure that your brand positioning strategy addresses the specific needs and preferences of your target segments. By focusing on the aspects that matter most to your target audience, you'll create a stronger connection and foster loyalty.


Example:

If your target segment values durability, emphasize the robust build quality of your product in marketing materials.


💡 Create a Memorable and Consistent Brand Image


A consistent brand image helps customers easily recognize and remember your brand. Incorporate your USP and target audience preferences into your logo, tagline, and other brand elements. This consistency will strengthen your brand positioning over time.


Example:


Logo: A battery icon indicating long-lasting battery life

Tagline: "Stay powered, stay connected"


📊 Monitor and Adjust Your Positioning Strategy


Finally, continually monitor and assess the success of your brand positioning strategy. Track key performance indicators (KPIs) and customer feedback to determine whether your strategy is resonating with your target segments. Adjust your positioning as needed to stay ahead of changing customer preferences and market conditions.


Example:


If your target audience's preferences shift towards eco-friendly products, adjust your positioning strategy to emphasize sustainable practices and materials.


🌟 Real-Life Success Story: Apple Inc.


Apple Inc. offers an excellent example of successful brand positioning. They've positioned themselves as a premium brand that offers a unique combination of design, innovation, and user experience. By consistently communicating their USP and catering to the needs of their target segments, Apple has created a strong and loyal customer base.


Examples:


  • 💡 USP: Sleek design, cutting-edge technology, and seamless user experience

  • 🔥 Target Segments: Tech-savvy, design-conscious consumers willing to pay a premium for quality


  • 🎨 Consistent Brand Image: The iconic Apple logo and tagline, "Think Different," embody the brand's positioning

In conclusion, developing a brand positioning strategy that aligns with your USP and resonates with your target segments is crucial for establishing a strong presence in the market. By following these steps and learning from real-life examples, you can create a successful brand positioning strategy that sets your business apart from the competition.


Create a marketing mix that includes product, price, promotion, and distribution strategies tailored to each target segment### Examining the Marketing Mix in Different Contexts 🎯


A marketing mix is an essential tool that businesses use to effectively market their products or services. It consists of four key elements, commonly called the "4 Ps": Product, Price, Promotion, and Distribution. By tailoring these elements to specific target segments, businesses can create more effective marketing strategies that resonate with their desired customers. Let's delve into each of these elements and explore how they can be customized for different target segments.


Product: Adapting to Customer Needs 📦


In the marketing mix, the product refers to the goods or services offered by a company, as well as its features, benefits, and overall quality. To tailor the product offering for specific target segments, it's essential to understand their needs, preferences, and pain points.


For example, imagine a skincare company that has identified two distinct target segments: teenagers with acne-prone skin and middle-aged individuals seeking anti-aging solutions. For the teenage segment, the company might develop a line of products formulated to reduce acne and oiliness, while for the middle-aged segment, it could create a range of products designed to address wrinkles, fine lines, and age spots. By adapting the product offering to meet the unique needs of each segment, the company can create a more compelling value proposition for its customers.


Price: Finding the Sweet Spot 💰


The second element of the marketing mix is the price, which refers to the amount that customers pay for a product or service. To tailor the pricing strategy for different target segments, businesses should consider factors such as customer price sensitivity, perceived value, and competition.


Consider a clothing brand that targets both budget-conscious shoppers and fashion-forward consumers. For the budget-conscious segment, the company might offer a range of affordable basics with competitive pricing. Meanwhile, for the fashion-forward segment, the brand could introduce a premium line with unique designs, high-quality materials, and higher price points. By customizing the pricing strategy for each segment, the company can attract a wider range of customers and optimize profitability.


Promotion: Communicating Value to Customers 📣


Promotion involves the various marketing and communication efforts used to raise awareness and persuade customers to purchase a product or service. To create tailored promotional strategies for different target segments, businesses should consider the channels, messages, and offers that will resonate most effectively with each group.


For example, let's say a fitness company targets both busy professionals and young athletes. To reach busy professionals, the company might create a promotional campaign focused on the convenience and time-saving benefits of its training programs, using channels like LinkedIn, email marketing, and targeted online ads. Meanwhile, to appeal to young athletes, the company could highlight the performance-enhancing aspects of its programs and offer special discounts for sports teams, using platforms like Instagram, YouTube, and partnerships with local sports clubs. By crafting customized promotional messages and selecting appropriate channels, the company can maximize its marketing impact for each target segment.


Distribution: Making the Product Accessible 🚚


The final element of the marketing mix is distribution, which involves the channels and methods used to make a product or service available to customers. To create targeted distribution strategies, businesses should identify the preferred shopping channels and purchasing habits of each segment.

For instance, a gourmet food company might target both food enthusiasts who enjoy cooking at home and busy professionals who prefer prepared meals. To cater to the food enthusiasts, the company could distribute its products through specialty stores, farmers' markets, and online platforms with detailed product descriptions and recipes. For the busy professionals, the company might focus on distributing its products through meal kit delivery services, workplace vending machines, and partnerships with office catering providers. By tailoring distribution strategies to each target segment, the company can increase the likelihood that potential customers will encounter and purchase its products.




Conclusion: Crafting a Custom Marketing Mix 🎯


By carefully examining the segments, target markets, and brand positioning for a product or service, businesses can create a marketing mix that includes product, price, promotion, and distribution strategies tailored to each target segment. This customized approach can help companies better reach their desired customers, enhance the effectiveness of their marketing efforts, and ultimately achieve greater success in the marketplace.

Mr. Ibtisam

Mr. Ibtisam

Product Designer
Profile

Class Sessions

1- Introduction 2- Marketing Concepts and Orientations: Analyze different marketing concepts and orientations to understand their role in the success of an organization. 3- Marketing Function and Interrelation with Other Units: Evaluate the key elements of the marketing function and how they interrelate with other function. 4- Strategic Marketing Planning: Understand external and internal environmental audits for designing marketing planning and evaluate the determinants. 5- Customer Relationship Management: Evaluate the role of customer relationship management in developing an effective marketing approach. 6- The Marketing Mix and Extended Marketing Mix: New Product or Service Development, Distribution Strategy, and Pricing Strategies 🚀. 7- Introduction 8- Consumer Behavior: Understanding the psychological, sociological, structural, and cultural factors that influence buying behavior. 9- Marketing Programs: Evaluating the role of consumer behavior in developing effective marketing programs. 10- Theories and Models: Evaluating the impact of appropriate theories, concepts, and models that influence and impact consumer decision-making processes. 11- Customer Insight: Analyzing the concepts and processes of developing customer insight in different contexts, including digital contexts. 12- Consumer Experience: Analyzing the relationship between consumer behavior, consumer experience, and consumer communication. 13- Relationship Management: Developing a plan to enhance customer experience and customer relationship management. 14- Communication Strategy: Analyzing the elements of an effective consumer communications strategy, including digital media strategies to manage customer. 15- Metrics: Evaluating a range of metrics to measure the success of the communication strategy to manage customer relationships. 16- Introduction 17- Digital Marketing Integration: Understanding how digital marketing integrates with offline marketing concepts and applications. 18- Digital Strategy Development: Developing goals and objectives for digital and social media strategy. 19- Customer Relationship Building: Analyzing a digital marketing strategy for building customer relationships with the brand and organization. 20- Social Media Campaign Integration: Understanding how to develop an integrated social media campaign for a strategic relationship with customers. 21- Data Collection and Analysis: Developing an integrated approach to data collection, analysis, and extraction of insights across all channels. 22- E-commerce Business Models: Analyzing and evaluating e-commerce based business models for revenue generation. 23- Digital Communications Tools: Evaluating various digital communications tools and platforms that can be used to enhance customer experience. 24- Internal and External Environment Analysis: Analyzing how the changing dynamics of the internal and external environments influence the future direct. 25- Digital Marketing Mix: Analyzing the role of digital marketing within the extended marketing mix- 7 Ps. 26- Introduction 27- Principles of strategic marketing management: Understanding the role of strategic marketing in an organization, analyzing the processes involved, evaluation. 28- Key innovative business drivers for organizational success: Evaluating the relevance of the organization's mission and values in a dynamic environment. 29- Models and process of analyzing business environment and design of strategic marketing in different contexts: Comparing and contrasting tools to under. 30- Process of implementation of strategic marketing in different contexts: Examining the segments, targets, and brand positioning for a product or service. 31- Introduction 32- Brand concept: Understanding the definition and elements of a brand. 33- Brand management: Developing strategies to establish and maintain a brand's identity and reputation. 34- Brand equity: Understanding the value and impact of a brand on organizational success. 35- Corporate branding: Analyzing the relationship between corporate communication and individual product branding. 36- Brand personality: Analyzing the personality traits associated with a brand or organization. 37- Sustainability and CSR: Evaluating the role of corporate social responsibility and sustainability practices in branding. 38- Brand positioning: Analyzing the factors that drive brand identity and positioning. 39- Models of brand equity: Evaluating different models of brand equity and their impact on organizational success. 40- Introduction 41- Research problem analysis: Understanding how to identify and appraise research problems. 42- Research methodology: Understanding how to evaluate and design appropriate research methodologies. 43- Research proposal development: Understanding how to create a research question, literature review, and methodology. 44- Data collection: Understanding how to collect data through interviews, surveys, and questionnaires. 45- Referencing: Understanding how to properly reference sources in research projects. 46- Statistical analysis using SPSS: Understanding how to use SPSS for statistical analysis. 47- Qualitative data analysis: Understanding how to analyze qualitative data and draw conclusions from it. 48- Introduction and Background: Provide an overview of the situation, identify the organization, core business, and initial problem/opportunity. 49- Consultancy Process: Describe the process of consultancy development, including literature review, contracting with the client, research methods. 50- Literature Review: Define key concepts and theories, present models/frameworks, and critically analyze and evaluate literature. 51- Contracting with the Client: Identify client wants/needs, define consultant-client relationship, and articulate value exchange principles. 52- Research Methods: Identify and evaluate selected research methods for investigating problems/opportunity and collecting data. 53- Planning and Implementation: Demonstrate skills as a designer and implementer of an effective consulting initiative, provide evidence of ability. 54- Principal Findings and Recommendations: Critically analyze data collected from consultancy process, translate into compact and informative package. 55- Conclusion and Reflection: Provide overall conclusion to consultancy project, reflect on what was learned about consultancy, managing the consulting. 56- Understand how to apply solutions to organisational change.
noreply@uecampus.com
-->